Public Survey

As ORD21 design teams are identified, now the real work begins to define the most critical aspect of O’Hare’s expansion—the user experience!

Over the next few years, the City of Chicago, industry experts, airline partners, architects, and engineers will be digging into the details of the new O’Hare Global Terminal and two additional satellite concourses and incorporating input on amenities from O’Hare’s most valuable stakeholders: its users.

Along the way, the Chicago Department of Aviation wants to hear from YOU—Chicagoans and friends just passing through. We want to know why you travel; how you travel to and from the airport; what your needs are once you are at the airport; and what you hope to see as O’Hare evolves. We’ll offer new surveys to gather your feedback over the coming months.

ORD21 will re-make O’Hare and will be the foundation of Chicago’s aviation future. Join us on this epic journey—share your feedback here!

ORD21 Passenger Amenities Survey